Retail Invoice Template

Create professional retail invoices for product sales with clear order references and itemized purchases. This retail invoice template supports store and online orders, packaging and gift wrap, delivery, fulfillment fees, and optional setup services—ideal for shops and retailers issuing invoices for customer records or reimbursement. Download instantly in PDF, Word, or Excel format.

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Invoice Details

Tax, Discount & Shipping

Payment Methods

Bill to

Subtotal$250.00
Total (USD)$250.00

What to Include on a Retail Invoice

Retail invoices should be easy to verify and work as proof of purchase.

Order details
  • Order number
  • Purchase channel (in-store or online)
  • Sales associate (optional)
Itemized products
  • Retail items sold (quantity and price)
  • SKU or item notes (optional)
Optional store charges
  • Packaging or bag fee
  • Gift wrap
  • Delivery or local shipping
  • Handling/fulfillment fees
  • Installation/setup service
Totals
  • Subtotal, sales tax, total due
  • Payment terms and record-keeping notes

Itemizing Products on Retail Invoices

Retail invoices are clearer when products are itemized consistently.

Best practices
  • Use product names that match your catalog
  • Add SKU notes for variants or internal tracking
  • Separate service items (setup, installation) from products
Itemized invoices reduce returns disputes and help customers confirm their purchase quickly.

Retail Invoice vs Receipt: How Retail Templates Are Used

In many retail businesses, the invoice also acts like a receipt.

Common uses
  • Proof of purchase for returns/exchanges
  • Reimbursement for business purchases
  • Customer record keeping
Keeping invoices clean, itemized, and easy to read improves the customer experience and reduces follow-up requests.

Return and Exchange Notes on Retail Invoices

Retail invoices often include short policy reminders.

Common policy notes
  • Return/exchange window
  • Condition requirements (unused, tags attached)
  • Special orders may be non-returnable
  • Services may be non-refundable once performed
A short policy statement on the invoice can reduce misunderstandings.

Frequently Asked Questions